Lapse Rate

A persistency risk KPI. When the base is renewals due, lapse often complements retention (100% − retention) if definitions match.

Lapse % = lapses ÷ in-force (or renewals due) × 100.

Tip: Keep “Lapsed Policies” and “Base Policies” on the same basis (units, period, and definition) before you calculate.

Cluster: Insurance hub · Finance hub · Business hub · Percentage guide

Lapse rate measures policies that terminated without renewal relative to the in-force or renewal-due base.

Enter lapsed policies and the base count (in force or up for renewal) for the same window.

Policies that lapsed
In-force or renewals-due base

Lapse Rate

Understanding Lapse Rate

How we calculate. Lapse % = lapses ÷ in-force (or renewals due) × 100. See our methodology and accuracy policy .

Real-world scenario: A typical Lapse Rate case uses lapsed policies 120 and base policies 1000. Enter the same figures below to reproduce the worked path.

What is Lapse Rate?

A persistency risk KPI. When the base is renewals due, lapse often complements retention (100% − retention) if definitions match.

  • Label the base (in force vs due)
  • Same product cohort
  • Pairs with retention ratio

The Formula

Lapse Rate
Lapse rate % = (Lapsed policies ÷ Base policies) × 100

Worked Example

Scenario: 120 lapses; 1,000 policies up for renewal.
Step 1: 120 ÷ 1000 = 0.12
Step 2: × 100 = 12%
Answer: Lapse rate is 12%.

Common Use Cases

  • Persistency monitoring: book runoff
  • Pricing actions: shock lapse
  • Agency quality: involuntary vs voluntary lapse

Pro Tips

  • Separate non-pay vs insured-initiated
  • Exclude mid-term rewrites if SOP says so
  • Align with retention cohort
ScenarioWhen to use
Percent of a numberFinding a part of a whole (tax, tip, score)
Percent changeComparing old vs new values

Limitations: Lapse Rate results are educational insurance and agency planning aids—not underwriting, actuarial, claims, or financial advice. Confirm statutory definitions with your carrier, regulator, and finance teams.

Common mistakes

  • Swapping part and whole: The denominator must be the full total, not a subset.
  • Rounding too early: Carry extra decimal places through multi-step work before rounding the final percent.
  • Mixing percent and decimal forms: Enter rates in the format the calculator labels expect.

The worked example for lapse rate was verified with the calculator form on this page—enter the same values to confirm the result.

When to use this calculator

  • Use this page when your wording matches lapse rate and the form labels on screen.
  • Use percent of a number for “what is X% of Y?” problems.
  • Use number is what percent when you know part and whole and need the percent.

Still unsure about lapse rate? Start with the quick answer above, then open the linked calculator that matches your wording.

Frequently Asked Questions

How do I use this lapse rate calculator?

For lapse rate, enter the values labeled on the form, then press Calculate. Compare the result to the worked example on this page.

What formula does this page use?

See the quick answer and formula box above for lapse rate—the same percentage calculator expression is applied to your inputs.

What if my result looks wrong?

When checking lapse rate, re-check part vs whole (or rate vs base), rounding, and whether percents were entered as 25 rather than 0.25 when the form expects percents.

Authoritative References

For insurance ratio and reporting concepts, consult: